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December 4th, 2003 15:00

WinDVD "create overlay failed" - I've tried everything!!!! Help!

I've done everything, and I still can't play DVDs with WinDVD4,Version: 4.0 DXVA B11.030

  1. already tried everything from Dell KB article, Why do I receive the error "Create Overlay Failed" when starting WinDVD? 

    <ADMIN NOTE: Broken link has been removed from this post by Dell>

  2. installed RS2171.exe - for InterVideo WinDVD update
  3. installed RS65078.exe - for intel graphics driver update
  4. unistalled WinDVD, and re-installed, the re-installed above patch
  5. toggled the video setting of NetMeeting, also verified it's not running
  6. hardware acceleratin is enabled (all the way to the right)
  7. DirectX is running and dxdiag.exe tool says all is well: Direct3D acceleration is enabled, DirectDraw is not available, nor is AGP texture acceleration
  8. set display to high color (16 bit) and resolution to 800x600
  9. fully patched XP Pro

Anything else? Intergraphics has a piece of sh## web site, with very few suggestions on how to fix this problem.

Thanks.

chris

27 Posts

December 4th, 2003 15:00

Oops, almost forgot to mention the laptop, a Latitude D400.

 

chris

27 Posts

December 4th, 2003 20:00

Just downloaded PowerDVD 5 evaluation version, and it works!!!!

So I guess WinDVD 4 doesn't cut it. I'll see if Dell can figure this one out.

27 Posts

December 9th, 2003 16:00

Dell couldn't help me, so I found an open source program called VideoLAN VLC that works great. I uninstalled WinDVD 4 and will never look back.

In addition to the debugging steps I listed in original message, we also tried:

1) pulling laptop out of docking station, and retested

2) ran msconfig, unset all items in Startup tab, and re-tested.

3) verified that I don't have the following software installed:
PCAnywhere
Zenwork Tools

4) uninstalled DVD Sentry - silly program that Dell provides to make sure your DVD software that they provide (that doesn't work), runs automatically

5) verified Windows XP remote desktop sharing is NOT enabled.

 

what a pain!

1 Message

December 22nd, 2003 03:00

For Win98 users:

Go to Start

Control Panel

System

Performance tab

click on graphics button

set to full

& reboot

Good Luck. WinDVD4 is a great program. The only one I know that plays bin/cue files.

John

9 Posts

December 30th, 2003 19:00

Just thought I'd add that I'm having the exact same issue on my D600.  I have found that i can play DVD's when docked but when undocked I get the overlay issue.

1 Message

January 1st, 2004 22:00

Had the same problem on a new Centrino HP.  Exited Net meeting and the movie worked fine.

 

Luck!

1 Message

January 4th, 2004 16:00

I have this same problem, "create overlay failed" message, and I fixed it on my laptop by setting the "hardware acceleration" to "full". I'm using Win XP so I go to

Display Properties\Settings\Advanced\Troubleshoot

Move the "Hardware Acceleration" slider to "full".

This made WinDVD4 work, as well as Windows Media Player, as well as fixing a problem I had with choppy audio and video.

Thanks for the tip. Pass this info along, it may help others with this problem.

 

1 Message

January 9th, 2004 01:00

Hey Im having the same issues on my dell Inspiron|8200.. I cant find were to set my hardware accelerator.  Any help please.

4 Posts

January 19th, 2004 07:00

None of these things posten in this thread have helped me. this is a win2k cpx laptop ... any last comments ???

4 Posts

January 19th, 2004 12:00

What version of media player do you have shaka ?

9 Posts

January 19th, 2004 12:00

I couldn't get WinDVD to work at all.  Microsofts Media Player doesn't have a problem and I've been using that for DVD.

 

 

1 Message

January 21st, 2004 12:00

I had the same error "create overlay failed. Please lower your screen resolution or color depth and try again." I have a Dell Latitude D600 and to get rid of this error I turned off Net Meeting and the WinDVD program worked fine. Also worked again on a second D600. Hope this helps.

9 Posts

January 21st, 2004 13:00

Well, speakin just for myself, I've tried many different resolutions and color depths.  I've doubled checked that net meeting is not running. 

9 Posts

January 21st, 2004 13:00

Looks like the version of Media Player is 9.00.00.2980.

 

I wonder if MS's version string is long enough...

4 Posts

January 21st, 2004 13:00

LOL ... MS's version numbers are way to long ...

I have also checked if netmeeting was running - and it wasnt ... it seems as if this problem is undefinable ...
My best advice and resolution to this prob. is reinstall ... depressing !

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