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74788
March 9th, 2015 08:00
Wireless mouse doesn't work when docked.
I have a new Latitude E7440 laptop, with a Dell wireless mouse and E-series docking station. When docked, the wireless mouse is disabled. Does the mouse's USB receiver need to be plugged into the docking station in order for it to work? this would be pretty inconvenient.
Thanks,
dwells
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DELL-Shawn B
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March 9th, 2015 14:00
Hi dwells1957,
Thanks for the post! Sounds like you could have the USB receiver plugged into the USB ports on the rear of the system? While docked the E7440 transfers functionality of the ports on the rear of the unit to the dock (disabling these ports).
Latitude E7440 & E7240 system rear ports are disabled when docked on a E-port I/II or E-port Plus I/II
http://www.dell.com/support/article/us/en/04/SLN290782/EN
If you connect the USB receiver to the dock or to the USB port on the side of the system it should function normally when connected to the dock.
Regards,
dwells1957
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March 10th, 2015 09:00
Shawn - thanks for the feedback. I'll use a wired mouse with the docking station.
DW
TGFitch
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March 14th, 2016 06:00
Rear USB ports are designed to be disabled when docked...
Thankfully no one has accepted this as an "answer."
This is the biggest design failure I've seen in a long time. It ranks right up there with Lenovo moving "Fn" to the lower left position on the keyboard where "Ctrl" has been for 30 years. Having an E5450 with essentially one persistent USB port is a daily nuisance for anyone in a business environment who moves from their desk to multiple meetings daily or even between home and work where they may need devices such as a wireless mouse, wireless head-set, and a USB hard drive. HUGE FAIL for business users.