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June 24th, 2006 19:00

Wireless network not working....Help...

OK. I am reposting, because nobody seems to have any answers. Intel told me to contact Dell, and well, Dell is not very helpful. Any help would be appreciated. Thank you in advance. Here it goes again.
 
I wasn't really sure which board to post this on, but I really hope that someone can help, because I have tried everything, and nothing works, I have been without my wireless connection for over 2 weeks now. Here is the problem I have a Dell Inspiron 6000, less than 1 year old. In my device manager it has a big yellow exclamation point. It
states that it cannot start error code 10. It says that adapter state not
found, and it also states that no supported wireless adapters available on
this system. It has been working just fine up until two weeks ago and now the
wireless just won't work, I have tried rolling back the driver, uninstalling it and reinstalling it
already and it still does not work. when I try to modify or reinstall the
software it totally crashes my computer, I have even had to restore my computer
back to 3 weeks ago, and it still is not working at all. When I try to reinstall the software it completely crashes to the blue screen, and I have to start in safe mode and do a system restore. Please
let me know if you can help. Thank you very much.
Sherri

610 Posts

June 24th, 2006 20:00

Have you tried going into device manager and uninstalling the adapter itself, then rebooting and letting Windows reinstall it. It should find the drivers by itself - I'm sure they are on your system. Or it may be the adapter itself gone bad. Try uninstalling it and see what happens.

366 Posts

June 25th, 2006 08:00

hi, it does sound like a driver issue. I see that you have uninstalled and reinstalled the driver, where did you get the driver from? The only thing I can think of is to try to find the latest driver for your particular adaptor on the Dell site (if you didn't do that before) and if this doesn't help it does seem to me that the adaptor is broken and will need replacing. Error code 10 when applying to network adaptors does seem to refer to the driver (though that error does turn up with other devices as well!).
hth

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