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2 Posts
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307175
June 24th, 2014 10:00
Built-in microphone has really bad quality, static/fuzzy sound.
I have a Dell Inspiron touchscreen laptop. My service tag is <ADMIN NOTE: Service tag removed per privacy policy> . I have been using a screen recorder for Youtube and skyping with friends, and it is really annoying because my microphone that is built into my computer always has a horrible background noise. It is a fuzzy/static-y sound and the audio is horrible.
My grandfather has the same computer bought at around the same time and his microphone quality is perfect. What do I do?
TO HEAR THE QUALITY LISTEN HERE: http://vocaroo.com/i/s0YchV6Jwm3m
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SahanSudeepa
2 Posts
0
June 28th, 2014 04:00
Recently I also bought a Dell Inspiron 15 3537 laptop. I also have the same issue. When I call to somebody using skype, he/she can't here my voice clearly. Also I have adjusted microphone levels to their maximum. But they can only here a "SHHHHHHH" sound rather than mine. (They say voice is very very low.) What is this issue on Dell Laptops? Is it a fault on mine?
EmilieGrace
2 Posts
0
June 24th, 2014 15:00
I ran the scan and it said that it removed one error, but it didn't seem to change the quality.
Dell-Mangesh S
35 Posts
0
June 24th, 2014 15:00
Hi,
Thank you for reaching out to us. I really appreciate your efforts for sharing the audio clip.
You can run Microsoft fix-it for audio problems from the below mentioned link.
http://support.microsoft.com/mats/AudioRecording/
The Fix-it will Automatically Diagnose and fix Windows audio recording problems.
Hope this helps,
Dell-Mangesh S
35 Posts
0
June 25th, 2014 07:00
Hi,
Let’s run the Hardware diagnostics on Microphone.
Please visits the below mention website
http://dell.to/1v5oSDh
Please select hardware radio button. Select Microphone from the list below and run diagnostics.
Please refer to the Image shown below.
Please share the results so that I can help you further.
Jim Coates
6 Operator
•
13.6K Posts
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June 30th, 2014 06:00
Hello. Reinstall the Realtek audio driver from the Inspiron 15 3537 downloads page. Be sure to select your operating system first, then get the driver from the audio category.
Next, open windows Sound Recorder (not Skype) and test the mic. If the quality is still bad then contact tech support to schedule a repair.