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Paramedix

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9218

February 25th, 2014 12:00

Can boot to Windows - Cannot get into BIOS!

My service tag ends in .  I can boot into windows or with a boot disk but cannot access my BIOS to change settings. I only get the message enter system password when I try. Can you help?

 

PX

ejn63

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February 25th, 2014 15:00

You will need to call Dell with verification of ownership of the system.

PC Paramedix

3 Posts

February 26th, 2014 08:00

Thanks, I am waiting for their response now. Does it make sense to be able to boot to Windows but not access the BIOS settings?

ejn63

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February 26th, 2014 09:00

If there is an administrator password set (as opposed to a BIOS password), yes.  It will lock out the BIOS settings so they cannot be changed.

PC Paramedix

3 Posts

February 27th, 2014 07:00

You are correct it does ask for an administrative password when I try to access the BIOS. Is there a method for changing that? Can it be removed?

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