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June 21st, 2005 14:00
Cannot start up using batery
I just bought an inspiron 6000 and it has windows xp. I cannot start up the laptop using batery. It starts up and goes throught xp and went blank/black when it gets to user log on but the power on and wi-fi symbols stay lit. If I use the ac adapter, it starts up OK. The batery is fully charge. I installed update the bios from A05 to A06. I ran diagnostic tests for the motherboard and batery and they passed all the test. I verified the power management that it does not goes to standby or hibernate within a few minutes after it starts up.
After I start up with the ac adapter, any time i unpluck it, the screen would go blank/black. I am not sure what's wrong.
Tks.
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bacillus
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14.4K Posts
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June 21st, 2005 14:00
My guess is that you will need to update your video driver as one of the fixes in the new driver states "Addresses situation where some customers can experience a black screen when going from AC to battery power or booting in battery mode".
You can get the new driver by clicking on the link below. I suggest you uninstall your present driver before installing the new one.
tweetyct2
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June 21st, 2005 14:00
ejn63
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June 21st, 2005 14:00
tweetyct2
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June 21st, 2005 14:00
tks... i didn't know i have 21 days... i thought 30 days... if i return the system and order the same... would i get it for the the same price?
tks
tweetyct2
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June 21st, 2005 16:00
Thank you for the link. I installed the new driver and now i am able to use the batery. I didn't have to uninstalled the current driver.
tks
bacillus
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June 21st, 2005 17:00