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Thuan Pham
1 Message
0
34349
May 27th, 2015 19:00
Please fix it help me!
Thank you
Responses(3)
ejn63
9 Legend
•
87.5K Posts
May 28th, 2015 05:00
First thing to do would be to disconnect and reconnect the hard drive.
If that doesn't get the drive to show up, it has failed and will need to be replaced.
If you require further information we'll need the system model.
DELL-Hemalatha
4 Operator
2.8K Posts
May 28th, 2015 07:00
Hi,
I am from Dell.
Please PM us the system tag#. Please check in BIOS if the physical HDD is detected.
If you are comfortable, reseat the HDD.
Regards
Hema
May 30th, 2015 21:00
We are awaiting your reply.
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ejn63
9 Legend
•
87.5K Posts
0
May 28th, 2015 05:00
First thing to do would be to disconnect and reconnect the hard drive.
If that doesn't get the drive to show up, it has failed and will need to be replaced.
If you require further information we'll need the system model.
DELL-Hemalatha
4 Operator
•
2.8K Posts
0
May 28th, 2015 07:00
Hi,
I am from Dell.
Please PM us the system tag#. Please check in BIOS if the physical HDD is detected.
If you are comfortable, reseat the HDD.
Regards
Hema
DELL-Hemalatha
4 Operator
•
2.8K Posts
0
May 30th, 2015 21:00
Hi,
We are awaiting your reply.
Regards