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10486
September 10th, 2006 01:00
Inspiron 6000 Battery Problem
I have been using my inspiron for more than one year. Suddenly the battery has stopped charging. Can Anyone advise in diagnosing the problem? Do I need a new battery?
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ejn63
11 Legend
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87.5K Posts
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September 10th, 2006 10:00
busmechanic
23 Posts
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September 12th, 2006 02:00
Morpheus Phreak
297 Posts
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September 12th, 2006 07:00
Wow if I check all 12 of your posts are they going to be this same thing busmechanic?
Check ejn's posts and his level of contribution before making comments like this over and over again.
Also realize that more than one person HAS had this issue with the Inspiron 6000 and IT IS usually the motherboard Power Jack which makes both of you correct in a way.
busmechanic
23 Posts
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September 12th, 2006 10:00
My suggestion you these problems are that you may not need an entire 500.00 motherboard a 150.00 repair to the power jack may solve the problem.
Do you replace an engine if a spark plug goes bad?
Rollie_R
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2.2K Posts
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September 12th, 2006 14:00
I am stepping into this one before it goes any further. Please address the original question and not each other.
ejn63 suggested that it might be a faulty motherboard, which is entirely correct. He did not say in this post that the motherboard needed to be replaced.
Dell does not repair motherboards, but other companies do. If the system is still under warranty, then contact Technical Support. If the system is not under warranty, then a motherboard replacement is one option. A repair by a 3rd party is another option. Other forum users have been very forthcoming with suggestions on companies that will do repairs.
If you object to another user's suggestion, you should offer your own, politely. Posting a link to a company that will do the repair is a polite option. Telling other forum users how they should answer messages is not.
Thank you for helping our customers. Please keep it up.
gjstrickland
12 Posts
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September 13th, 2006 08:00
Morpheus Phreak
297 Posts
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September 13th, 2006 09:00
Well to be honest the battery issue is Sony's fault. They made bad batteries.
Dell had no control over that. However the assembly of parts and the repairs made by "Dell" certified technicians certainly should fall within a special category
I really do thing hardware failures of this type should still be fixed by Dell in situations like mine where the laptop is barely out of warranty and the error was most likely caused by a bad tech.
However if it's a case of misuse or abuse then I don't think it should be covered.
Morpheus Phreak
297 Posts
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September 13th, 2006 09:00