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1 Rookie

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8 Posts

821

December 14th, 2020 02:00

0xA00F4244 no camera attached

A2DE95FA.PNG

Hi.. can someone please tell me what should i do? I have been having this issue since few weeks ago. 

- I have checked for the camera setting in BIOS and there is no issue.

Note: There is no camera option listed in device manager

4 Operator

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6.2K Posts

December 14th, 2020 05:00

Welcome to the Dell Community @bella231 

To better assist you, the members would need the exact model number of your laptop/desktop???

Identify your Dell:

https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/l...

OR

Hold down the “Windows” and tap the “R” key.

Then type  msinfo32  then hit enter.

Best regards,

U2

PLEASE DO NOT POST ANY SERVICE TAGS!!!

1 Rookie

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8 Posts

December 14th, 2020 14:00

Hi. The laptop model is latitude 6440

4 Operator

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6.5K Posts

December 14th, 2020 15:00

" Note: There is no camera option listed in device manager "

-----------------------------------

Please make sure camera isn't listed under Imaging devices or 'Sound, video and game controllers'. If camera still isn't seen, click on View at top of device manager, and then select 'Show Hidden Devices'.

If camera appears, right click on it, select Uninstall Device. Select the check box for Delete the driver software for this device, then select OK. Click on Action, and then select Scan for hardware changes.

Windows should reinstall and update the camera driver. Hopefully camera runs normally.....

Capture.PNG

 

 

 

4 Operator

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5.6K Posts

December 14th, 2020 15:00

E6440 ?

1 Message

January 23rd, 2024 11:09

i'm facing the same problem in my dell xps 13 laptop

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