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December 23rd, 2019 19:00
100% flash progress without progress
I installed a fresh MS Windows 10 and after that SupportAssist on a brand new Dell Precision 7540. Hoping to turn into a dual boot configuration.
SupportAssist started a bios update and this bios update got stuck somehow. The screen shows.
- Updating your firmware
- Do not power down your system
- Flash progress 100%
- Updating System BIOS with Bios Guard
I cannot turn it off. I can press power down for minutes, nothing happens. The battery cannot be removed I think without opening the system.
Is this brand new laptop dead meat now? I only had it for a few days. Why does Dell do Bios updates this way? This doesn't make sense. Why would you suggest BIOS updates that are untested and not working?
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Grampus
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May 17th, 2022 11:00
Follow up: I got a message from Dell that they sent me a private message. They wanted to get more details to help with this issue. I thought, “OK I’ll be helpful”.
They wanted me to provide my email which I did. Then my computer details from a computer that was currently frozen. I thought Why am I jumping through hoops to answer your questions? #dellbotfail
DELL-Cares
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May 17th, 2022 11:00
Hello, we see you are looking for assistance. If you need our help, you could start a direct message with us and we will be happy to assist you.
sptdfb
1 Message
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September 1st, 2022 22:00
Unplugging the dock worked for me. Thanks.
Jajaja.xb
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March 6th, 2025 03:00
otra vez paso lo mismo