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April 7th, 2021 08:00
ASF2 force off, Lat e7440
Latitude e7440, bios A28 (last), 8GB RAM, Samsung 1TB, W10 Pro
When I power on my Lat, after a short disk access, it seems to be frozen for 25-30 seconds (it does nothing, but bios is not configured to do so).
After this period it shows the Dell's logo, but it works only for around 10 seconds more: around after 35 seconds from the power on it powers off, even if I'm changing some item in the bios configuration!!
A "Power off - ASF2 force off" message is written to the bios system log.
Soon I power on it again: this time it takes more than a minute to look around the nothing. After around 80 seconds (from power on), it starts accessing the SSD and in few seconds the windows 10 login page is displayed.
The ME subsystem is disabled (can I re-enable it? Is it useful to the system? It is useful to me to solve this problem?)
The mainboard has been changed and the W10 configuration ( Device Manager ) has no complains.
Thanks in advance to any contributor.



DELL-Cares
Moderator
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27.6K Posts
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April 8th, 2021 02:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
Billy57
2 Posts
0
April 8th, 2021 08:00
I'm ready to send all info You need.
Sorry for the delay of the answer.
It is the first time I go through this community and ... I was not sure what to answer ...
I beg your pardon.