1 Message
0
684
August 12th, 2022 11:00
Audio mute issue
Hello Dell support team,
i am sufforing for mute issue in my laptop. its one pop up cam at left side on screen and showing mute, and am trying to inscresing the volume then it immediately scrol down to mute.
so please resolve this issue ASAP.
Thankyou,
Rasheed mohd.
No Events found!
crimsom
7 Technologist
•
6.1K Posts
0
August 16th, 2022 13:00
Hi @Hashu is seems that the IDT 92HDxxx HD Audio Driver has been corrupted. Please open Device Manager and open Audio Driver to see if it is working properly. Installing IDT 92HDxxx HD Audio Driver | Driver Details | Dell US again, followed by Restart (not Shut Down) will hopefully fix sound mute problem.
XPS_Man
5 Practitioner
•
2.4K Posts
0
August 17th, 2022 14:00
If you have already reinstalled the drivers than you are dealing with a bad volume key which is being press on it's own.
Map that key to nothing : https://www.howtogeek.com/howto/windows-vista/map-any-key-to-any-key-on-windows-xp-vista/