Bios won't update

Question

I have a latitude 7370 and can't update the bios from windows or from the bios flash on the F12 menu.  I'm using the exe file.  During the bios update, the system reboots and the power button light stays lit for a minute but nothing on the screen.  then after a minute the computer is off completely.  When I turn the PC on, the bios was not updated.

Gabe3 · Answer

So far I disabled Intel Virtualization, disabling secure boot, temporarily changing to Legacy boot mode, and bit locker is off.

DELL-Cares · Answer

Hello, We see you are looking for assistance. If you need our help, you can start a Private message with us, and we will be happy to assist you.

ejn63 · Answer

Make sure:

You have a battery that is at least half-charged, and

That the system properly recognizes the AC adapter (F2 at powerup to check).

If the battery doesn't have charge, and/or the AC adapter shows unknown, the BIOS update will fail.

Gabe3 · Answer

Thanks for the reply, the battery is fully charged and it says AC Adapter = 45W

Latitude

Bios won't update

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