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April 5th, 2019 08:00
Cannot activate TPM with CCTK
I have used Dell Command | Configure in the past successfully to create packages to set up BIOS settings , one of them to activate the TPM.
On most models the TPM activation works fine:
2017/08/10 17:55:19 cctk - tpmactivation=activate
CCTK STATUS CODE : SUCCESS
But for some reason the activation fails on all our Latitude 7390:
[04/05/19 15:19:03] Self Contained Executable(SCE) Execution Start
[04/05/19 15:19:04] Original command line: Dell_TPM_ON_Activate.exe
[04/05/19 15:19:04] SCE EXE Version: 3.0.0.0
[04/05/19 15:19:04] SCE Release: R309560
[04/05/19 15:19:04] User Command: unattended
[04/05/19 15:19:04] SCE Capabilities Value: 471859199 (0x1C1FFFFF)
[04/05/19 15:19:04] SCE Vendor Software Version: 3.0.0
[04/05/19 15:19:04] Local System/Model Compatible with this Package? Yes
[04/05/19 15:19:04] Local System OS Version: 6.2.0.0
[04/05/19 15:19:04] OS Compatible with this Package? Unknown
[04/05/19 15:19:04] Local System OS Language: Unknown
[04/05/19 15:19:04] Language Compatible with this Package? Unknown
[04/05/19 15:19:04] Identified Behavior : unattended
[04/05/19 15:19:04] Temporary payload log file name: C:\ProgramData\dell\drivers\Dell_TPM_ON_Activate\SCEE8D9.tmp
[04/05/19 15:19:04] Translated Command Line : applyconfig.bat -l="C:\ProgramData\dell\drivers\Dell_TPM_ON_Activate\SCEE8D9.tmp"
[04/05/19 15:19:04] Path : C:\ProgramData\dell\drivers\Dell_TPM_ON_Activate
[04/05/19 15:19:04] Identified Behavior : unattended
[04/05/19 15:19:11] Append Vendor Software Log: C:\ProgramData\dell\drivers\Dell_TPM_ON_Activate\SCEE8D9.tmp
[04/05/19 15:19:11]
--- Start of Vendor Software Log ---
[04/05/19 15:19:11] ASCII payload log file detected.
[04/05/19 15:19:11] 2019/04/05 15:19:09 cctk -
Option : tpm
2019/04/05 15:19:09 cctk - The option 'tpm' is not available or cannot be configured
through this tool.
2019/04/05 15:19:09 cctk -
Option : tpmactivation
2019/04/05 15:19:09 cctk - The option 'tpmactivation' is not available or cannot be configured
through this tool.
CCTK STATUS CODE : FAILURE
[04/05/19 15:19:11]
--- End of Vendor Software Log ---
[04/05/19 15:19:11] Get name of the Folder file: \\REMCORPMIG02\MDTProduction$\Applications\DellTPMActivate
[04/05/19 15:19:11] Vendor Software Return Code: 0
[04/05/19 15:19:11] Name of Exit Code: SUCCESS
[04/05/19 15:19:11] Name of Exit Code: SUCCESS
[04/05/19 15:19:11] Exit Code set to: 0 (0x0)
[04/05/19 15:19:11] Result: SUCCESS
[04/05/19 15:19:11] Name of Exit Code: SUCCESS
[04/05/19 15:19:11] Execution terminated at date-time 04/05/19 15:19:11
[04/05/19 15:19:11] ######
Any help appreciated.

