We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
Same with me. Exact same message. I do not know how to get it uninstalled so I can install the updated version of it. Very frustrating. Did you find a solution yet?
Just spent 3 hours on the phone with a Dell service rep (also screen sharing) trying to uninstall a non-working Dell Command Power Manager. Could not get it done. Cannot install the latest version. Keep getting same error as shown above in Lucas' post. I don't have HP Print Scan Doctor Service installed on my laptop as suggested by other posts. Precision 7510 Windows 10-64 bit. Another Dell assist web page says Dell Command Power Manager is not compatible with 64 bit. It used to work fine.
DELL-Cares
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27.6K Posts
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February 19th, 2021 13:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
DELL-Cares
Moderator
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27.6K Posts
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February 19th, 2021 16:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
ClayChurchill
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April 18th, 2021 07:00
Same with me. Exact same message. I do not know how to get it uninstalled so I can install the updated version of it. Very frustrating. Did you find a solution yet?
LSUFAN51
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6.5K Posts
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April 18th, 2021 09:00
"I do not know how to get it uninstalled so I can install the updated version of it "
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Please expand How To Uninstall Dell Command Power Manager From My Computer in link below and then follow steps:
Guide to Dell Command Power Manager | Dell US
<ADMIN NOTE: Broken link has been removed from this post by Dell>
After, follow steps on how to download / install latest Dell Command Power Manager application onto computer
EDIT:
Fenwt
2 Posts
0
August 18th, 2021 22:00
Just spent 3 hours on the phone with a Dell service rep (also screen sharing) trying to uninstall a non-working Dell Command Power Manager. Could not get it done. Cannot install the latest version. Keep getting same error as shown above in Lucas' post. I don't have HP Print Scan Doctor Service installed on my laptop as suggested by other posts. Precision 7510 Windows 10-64 bit. Another Dell assist web page says Dell Command Power Manager is not compatible with 64 bit. It used to work fine.