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July 15th, 2020 20:00

cellular network 'option' has completely disappeared!

Hi there,


I have a Dell Latitude that was working well up until this morning. I had been using the cellular network connection (intermittently) over the last month or so and this morning, for no apparent reason, the laptop no longer even recognises there is a SIM card there.


The cellular network option has completely disappeared, as if there is no SIM card in there (however there is).
Please advise how this issue can be rectified ASAP. I note that I have removed and re-inserted the sim card and restarted the laptop which had zero effect.

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105 Posts

July 16th, 2020 04:00

No one can help you without knowing the exact model of the laptop, example: Latitude 5400. Also, what operating system is it?

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September 22nd, 2020 05:00

I have experienced that same, but after running Dell Command Update the Cellular was back.

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