Dell E6420

Question

Does anyone know how to tell if your laptop had a camera or mic or Bluetooth installed or not? I have Win 10 installed and I’m not sure if it is hardware issue or if none were installed. It is the i5 2520m version. I tried contacting dell support but their email does not work. I was planning to run my serial numbers to see if one was installed or not. I bought it off Craigslist and everything else works except the camera and mic it appears.

JOcean · Answer

Go to the Dell support page and type in your service tag number. The system configuration will be in there and you can run a current configuration which will display the hardware. Also in Device Manager the camera should be shown.

https://www.dell.com/support/home/us/en/19

Mary G · Answer

Device Manager will list all the hardware. The configuration page at Dell support gives you obscure technical info.

Here's a good list of specs--

http://www.notebookreview.com/notebookreview/dell-latitude-e6420-review-great-notebook-with-a-multitouch-option/3/

Chun 604 · Answer

I found that it does come with the Laptop and the service peeps stated that it was likely a compatible issue because of the free upgrade to Win 10. I hypothesized that it was likely a driver issue. Diagnosis in Bios stated all hardware was fine.

Latitude

Dell E6420

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