2 Intern

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247 Posts

May 12th, 2019 06:00

I assume you disabled Secure Boot in bios because Win 7 does not support it. Also Dell has a habit of setting storage type to RAID not AHCI which can cause issues. Did the drive have a previous Linux partition which might have a grub partition conflicting with Windows boot manager. Would have to run startup repair or manually delete grub partition through terminal commands. Or simply wipe drive cleanly making sure all partitions removed with a bootable USB or optical disk containing a Partition  app. Best of luck

1 Rookie

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5 Posts

May 12th, 2019 07:00

It didn't had any Linux installation, however I tried to format the disk, and that black screen appeared again, no errors where displayed, now with another computer I am installing Ubuntu 18.04 and I will see if it works, I will keep you updated

1 Rookie

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5 Posts

May 12th, 2019 08:00

As I suspected, the computer does not boot, what's interesting is that in a normal computer If I start typing rundom keys fast the computer beeps, but this one doesn't, how is this possible? I just re configured the bios, did I find a bug in the new firmware? 

2 Posts

December 17th, 2019 13:00

i have the same problem.Black screen.

Any solutions?

2 Posts

January 7th, 2020 10:00

when boot close the lid and open again  ...

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