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3057
February 24th, 2020 03:00
Dell Latitude E6330 not starting
Good day,
I just have the same issue again and maybe you have an idea on the root cause.
When I turn on my E6330 the screen just remains black. The HDD lights lights up and the battery is charged. I could hear that the DVD Drive just spins up once and then the system stays calm. Power button is still lighted up and the blower still runs once in a while but the system remains in this status (black screen with no system boot up). Next step turn it off and on again, maybe a small glitch does not help - same issue again. As I mentioned the blower works fine, so I rule out the heat problem. Now the issue is known to me and when I try to turn-on and off the laptop several times, all of a sudden the Dell Logo appears and I get asked if I want to make a system check. Performed all Dell Diagnostics (ePSA Pre-Boot System Assessment) with no findings. The system then boots up fine and I can use it with no problems. So now I have the same issue again, so I still try to be lucky that the system will start up somehow by turning it on and off, perform the discharge of the residual current and run it without batteries, then with batteries. Same procedure as usual, just need be lucky. What I would like to know the root cause of this issue. Somehow it shows up for few days then it disappears for no reason. My guess is that the CMOS Battery might be the issue, but I am not sure, since I do not get a message and the date and time is after it started fine.
Maybe someone has an idea what might be the root cause.
Thank for the support....
JOcean
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February 24th, 2020 05:00
This forum page may help and possible the CMOS battery needs to be replaced. The system is around 7 years old and the battery may be weak.
skycon
3 Posts
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February 24th, 2020 09:00
Good day,
I thought this might be the issue. What surprises me if I install an other harddrive the laptop starts. I ran the Dell System detect software, made all tests and no hardware issues found, but I saw there is an update to the BIOS System. I thought Aha here we go. So downloaded it and installed it. Unfortunately it requires a re-boot and what a surprise the system falls back to the old habit. So I rule out the harddisk as I have the same behavior. I might just been lucky that on the second one it worked. My Tomorrow or the day after I shall get the battery. Let's see if this works out.
Keep posted....
Marcus
skycon
3 Posts
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February 27th, 2020 13:00
Well the CMOS battery is not the issue. Installed a new one same thing again.Installed the old one, removed the HDD and istalled it without the cover, laptop boots. Made a few tests, no issues even with the operating system check. BTurned it off, istalled the HDD cover and holder, Laptop does not boot. Did this procedures with 2 other HDD, no luck, the laptop does not boot. So back to the original setup without the cover. System does not boot.
Found the tips of someone else in the community where he needs to hold down the power button for 60 seconds with the CMOS Battery removed which then the system boots and some other tips did not work like removing the CMOS battery and the laptop battery and then plug in the AC adapter, which shall start with a selfhealing process was not successful. I try to catch every straw to get this thing running again. So I am a bit lost. That the system runs once after trying for around 20 times on and off, is really annoying and very confusing to find the root cause. Maybe send it over to the Tech Support. Well I only can guess and from what I read in the community that this is a known issue, that a certain defect might cause the issue. So lets see what the Dell Tech support will tell. So issue is still open.
I will appreciate any further suggestion how this can be fixed.... As said a bit lost and kind of frustrated....
primegh
4 Posts
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June 17th, 2021 12:00
True surprising story: I got an e6330 on eBay - advertised as boot lopping, no HDD, FOR PARTS/REPAIR. I connected my spare charger, and noticed power button lit immediately, so did the charging LED. I could hear the fan for 10 seconds or so, then it would shut off and restart - endlessly. I removed the battery, pressed power x 2 min: no help. Same with removing/replacing CMOS: no help. I left the battery and CMOS out overnight and started looking for motherboards on eBay. This morning it booted up, AND, later, ran a dell HDD from an e6420 with W-7.
Anyone ever heard of this before?
Primegh