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September 20th, 2020 06:00

Dell latitude E6520 startup issue

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Hello, i'm just new to posting stuff like this and hoping someone could help me. I've been experiencing a problem with my latitude e6520 laptop for a long time. Still it is working but i have a serious problem when turning it on. When i'm about to turn on the system, the dell logo will appear and the just a few seconds later, it will shut down automatically. I noticed that the memory led blinks while the other led are solid. After pressing the power button again, the dell logo will appear and then a system message will appear, and it said that the windows has failed to start. I keep on encountering this problem when I'm about to turn on the laptop.

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5.6K Posts

September 20th, 2020 07:00

F12

Dell Diagnostics

 

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September 21st, 2020 08:00

Hello there, thanks for replying. So I've already tried going to the boot-up options (F12) and choosing the diagnostic option. Ie shows a result wherein there are no problem/errors detected. I tried it many times but it keeps on repeating. Anyways thank you for the suggestion.

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