Unsolved
1 Message
1
1222
February 13th, 2021 10:00
Dell Support Assist OS Recovery fails
Hardware: Del Latitude P75F
OS: Windows 10
Issue:New Dell Laptops make you use Support Assist OS Recovery, which is a great tool BUT mine keeps losing network connection. I hit this page it shows 100 percent finished. The only way I can get it continued is to Control Alt Delete it and restart.
The it report and I get the error No Network Connection. There is no setting on this GUI to turn the Wireless or any other Network Connection. There is no hard Network connection on this laptop but I might bring one home from work to try that.
I am stuck and I need to get past this string.
No Events found!
ieee488
4 Operator
•
11.1K Posts
0
February 13th, 2021 13:00
I use Clonezilla to save an image of the hard drive to an external hard drive and call it a day.
Many use Macrium Reflect Free.
.
Bassman12350
1 Rookie
•
88 Posts
0
November 23rd, 2021 08:00
Macrium Reflect Free does work very well for cloning the HDD to an external hard drive.
Steve
Knot-O
2 Posts
0
November 23rd, 2021 08:00
I have this same issue. I KNOW that there is network connectivity because if I click on the links to the right ("Download Center", etc.) it opens an Edge window and connects to the desired web page, yet this screen still shows the "No Network Connection" error.
Were you able to resolve this?
Knot-O
2 Posts
1
November 23rd, 2021 09:00
A little late for this option in my case. My drive got corrupted, so reloading the OS from "the Cloud" was the only option.