Dell Vostro 5470, does not recognize SSD when installing windows

Question

Good afternoon, I went to format my Vostro 5470, and when installing windows 10 it goes on the screen to search for a driver because it didn't even find a disk. In the bios you only have the option of AHCI, there is no way for ATA, beauty, I downloaded the AHCI driver from my note (intel 8 chipset), put it and even though the error was not found, follow the attached photo. I've done everything, even that command on the disk part, but it's no use. (wanted to understand how the factory installed it)

AdrianG001 · Answer

Could actually be a failed drive. Try diagnostics on boot; F12 as the machine boots. If you have a 5000 series it is highly unlikely it is an SSD to begin with as they’re cheap.

Latitude

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