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August 8th, 2020 15:00
Docking Station
I have a Dell Latitude 7400 and it works well with my dual monitor setup using my WD19TB Thunderbolt Docking Station.
I would like to continue to use the dual monitors with my Dell P69G laptop made in 2017. The P69G doesn't have a USB C port, so I thought I could buy a USB C female/USB Male adapter and plug into an existing USB port and then connect the USB C cable from the docking station and have the same results. It does not work though.
Am I doing something wrong? Is there a different work around to achieve this desired result?
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jphughan
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August 9th, 2020 06:00
@Bfis20 The WD19 and WD19TB, as well as most USB-C docks on the market, require a system that has an actual USB-C port that supports video output, the latter of which is optional on USB-C ports. And if you want the dock to charge the system, the system needs to support charging via USB-C, which is also optional. And if you have a Thunderbolt Dock like the WD19TB, you need an actual Thunderbolt port for full functionality, or in some cases for any functionality at all.
There is no adapter that will allow you to use a WD19 with a system that doesn’t have a video-capable USB-C port. A USB-A “regular USB” port cannot have a GPU output wired to it like a USB-C port can, which is how the WD19 expects to get a video signal, and it also cannot receive power at all, never mind enough power to charge a laptop.
The only dock you could consider that would work with both USB-C and USB-A ports would be the Dell D6000, but that’s possible because the D6000 uses a technology called DisplayLink — not to be confused with DisplayPort. But DisplayLink comes with some potentially major drawbacks that I wrote about in the post marked as the answer in the thread below. And the D6000 will not charge systems while connected via USB-A “regular USB”.
Lastly, the Dell “P69G” you referenced appears to be the regulatory model code for the system actually known as then Inspiron 5368 2-in-1, according to Google. It would help to use that name instead.
Link: https://www.dell.com/community/Alienware/Docking-Station-D6000-Very-Bad-Video-performance-for-gaming/td-p/6193369