Unsolved

This post is more than 5 years old

2 Posts

2020

April 9th, 2020 17:00

E6420 ssd upgrade post clone will not boot - error 0xc000000e:

Hello, I am upgrading my E6420 HHD to SSD. WD Blue 3D NAND 500GB SSD. I called support and it is supported. 

I upgraded my daughter's E6420 with no issues - SATA Operation was AHCI. I am using Acronis clone with Sabrent EC-SSD connector. No issues. 

When I update my wife's E6420 which has SATA operation as RAID using the same process and same SSD, I get a boot error 0xc000000e.

Some forum posts say conflicting info. One say it is because I am missing an Intel driver for RAID. Another says try to fix with windows repair disk to build MBR. 

Recommendations - please help.  

If I don't get response, I will try it via norton ghost when I get my new HHD caddy in the mail. 

Don

2 Posts

April 22nd, 2020 06:00

Problem: When I cloned my HHD (SATA RAID) to SSD it does not work/boot.

Options Tried:

  1. When the SSD booted in SATA RAID, the laptop says it did not find the MBR or the laptop WIN10 OS when into Win10 recovery mode.
  2. When the SSD booted in SATA AHCI, the laptop WIN10 OS when into Win10 recovery mode.
  3. Multiples post into Dell Forum and with Sabrent help with Acronis clone software did not offer any solutions. Except to install Win10 fresh in the SSD in SATA AHCI mode.

3.a. In fact one post said the new imaged SSD will not work if you simply switch the modes. Therefore, you must do a fresh install. (https://www.dell.com/community/Desktops-General-Read-Only/Dell-sets-Win-7-BIOS-to-RAID-not-AHCI-YOU-CAN-T-SWITCH/td-p/4492529)

3.b. An article by David Gregoroff, says the best performance is achieved when the system boots in AHCI mode (https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/how-to-enable-ahci-for-ssd-in-windows-10/18ee0b43-47a9-4344-b0c8-1e8546be2c82).

 

Solution:

I could not wait any longer, so I took the path to install new Win10 OS on SSd, reinstall apps & data for laptops. (https://www.microsoft.com/en-ca/software-download/windows10)

 

Here are my directions:

Back Up Data

  1. Back up data
  2. Capture browser links

Uninstall Software

  1. PC Matic (license issues)
  2. MS Office 2010 Student/Home Ed.

Create Win10 OS Install Flash USB

  1. Create flash boot USB https://www.microsoft.com/en-ca/software-download/windows10 (Directions: are here=>  https://www.dell.com/community/Latitude/Upgrade-from-windows-7-to-10/m-p/7391496#M16028)
  2. Install SSD
  3. Change BIOS to SATA AHCI

INSTALL & SETUP/TEST

  1. Install Win10 new on SSD (BIOS SATA AHCI)
  2. Change Computer name
  3. Install PC Matic
  4. Run MS Updates
  5. Install Dell Client System Update & update
  6. Install MS Office 2010
  7. Install Printer - Brother 2170W
  8. Install Firefox
  9. Install chrome
  10. Install iTunes
  11. Install PowerDVD 9.5 DVD
  12. Set up Customer Power Plan 1
    1. Battery      Power
      1.     5 min / 15 min
      2.    10 min / 30 min
  •    20 min /  2 hr
  1. PowerButton & Lid
    1.    Lid: Do Nothing/Do Nothing
    2.    Sleep BTN: Sleep / Sleep
  •    PWR BTN: Sleep / Sleep 

Restore

  1. Copy personal files/settings to laptop
  2. Documents Folder
  3. Pictures Folder
  4. IE Bookmarks
  5. Firefox bookmarks

============

I hope this helps someone. Thanks Don 

6 Operator

 • 

5.6K Posts

April 22nd, 2020 07:00

delete

 

.

No Events found!

Top