10 Elder

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30.7K Posts

August 30th, 2022 04:00

If that's your criterion, you won't buy a notebook from any supplier -- no manufacturer is going to repair a six year old system for a faulty battery.  Long before the case ever cracked, there was ample warning the battery needed to be replaced.

For safety's sake remove and dispose of the battery outside your home or office.  You will then need to replace it, along with the cracked case part(s).  You're likely better off with a good, local repair shop than with Dell, which likely won't have a battery for this old system.

 

4 Posts

August 30th, 2022 04:00

And by the way there was no warning as you suggested and the battery was working perfectly and always fully charged.

4 Posts

August 30th, 2022 04:00

I put this information up for the fact on how dangerous in having a laptop with the probability of the battery that may explode or catch on fire , not that it is out of warranty and you won’t replace it , where is Dell’s accountability?

10 Elder

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30.7K Posts

August 30th, 2022 06:00

If your car's brakes or tires fail because they're worn out, it is not the manufacturer's responsibility.  It's general maintenance.

Lithium ion batteries rarely swell rapidly -- they usually give some warning they're about to do so (touchpad or keyboard becoming finicky, etc.).  They also have a lifespan of 2-3 years, so replacing them in that time frame is not a bad idea, even if they do not show signs of swelling.  It's called preventive maintenance.   

Just about all lithium ion batteries lacking a steel shell will swell when they're at the end of their lives.  It happens to all devices using them, from cell phones to notebooks -- and even to automobiles and airplanes these days.

 

4 Posts

August 30th, 2022 16:00

Your unreal mate with your stupid explanations 

No way you are  addressing the real problem  SAFETY 

Dell has the worst support system

I'm done with Dell

Don't bother replying too this 

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