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19 Posts
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761
September 30th, 2020 02:00
ExpressSign-In does not work after reinstalling
After reinstalling Dell ExpressSign-in drivers (V99HR_WIN_1.1.11.68_A07, downloaded from Dell Support page) and app (v3.0.3 from Windows Store) on a Latitude 7400 2-in-1 laptop with Windows 10 (version 2004, build 19041.508)...
... I am unable to toggle app settings for 'Near' and 'Away' - no matter how may times I click, both setting remain in Off position. And so, the functionality is useless.
Any suggestions would be much appreciated.
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Piotr JJ
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19 Posts
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October 15th, 2020 02:00
Yesterday, my laptop downloaded a Dell ExpressSign-in app update published a couple of days ago. That solved the issue and full functionality is back.
This means that the OS Reset and the subsequent clean reinstallation of Windows advised through a private message by Dell Support was a complete waste of time. I spent hours painfully rebuilding the system, while it seems the issue originated in Dell ExpressSign-in app itself. Despite my raising the question a number of times, no one ever bothered to look at the app as the potential culprit - instead, they kept pointing thge finger at Windows.
Rubbish!
Piotr JJ
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19 Posts
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October 9th, 2020 20:00
Russ-G
5 Posts
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June 3rd, 2021 13:00
How exactly did you get the update because I am having the exact same issue. Your help would be much appreciated.