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March 11th, 2025 17:09

Hy

my laptop when I try to open it ,it shows white screen and goes off I don't know why

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30.8K Posts

March 11th, 2025 17:28

White screen is usually an internal LCD failure -- if you need something more specific, post the full system model number (i.e., Latitude 7430) and whether or not the problem is present at bootup or only on recovery from sleep.

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March 11th, 2025 17:31

@ejn63​ Dell Latitude E6330 laptop

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30.8K Posts

March 11th, 2025 17:35

If it is an issue on bootup as well as from sleep, chances are the screen needs to be replaced.  On a system that's worth about between $30-50 complete and working, you're better off replacing the system with something newer than repairing this one.

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March 11th, 2025 17:53

@ejn63​ thank you ,I'll do so I was stressed

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