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September 19th, 2024 14:05

Integrated webcam not working on windows 11

Latitude 5400

Latitude 5400

Upon checking the camera driver, I found that the integrated webcam driver was installed and indicated as working properly. However, I tried updating the driver, but the camera still isn't working. I have already contacted Microsoft several times, but they couldn't fix the issue and suggested contacting the manufacturer. Additionally, I've updated my laptop and performed various troubleshooting steps, but the camera still isn't working. Please help!

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17.8K Posts

September 25th, 2024 07:46

Click here to troubleshoot and resolve camera issues with your laptop.

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  
Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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