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August 17th, 2024 23:50

Laptop Issue

Hi There ,

i had an error on my laptop , error on update after giving that error the laptop shutdown and the power button is still on but i have tired to press the power button for long and left it over night and it haven't on or off

any solution to this ? 

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August 19th, 2024 13:05

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September 18th, 2024 14:52

Your laptop is stuck after an update error. Try holding the power button for 10-15 seconds to force it to shut down, then turn it back on. Make sure to unplug any external devices and, if possible, remove the battery and put it back in. If it turns on but doesn’t boot, try starting in Safe Mode. For more help, you can check the Dell Community Support.

https://www.dell.com/community

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