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5 Posts
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November 3rd, 2025 10:02
Latitude 7420 can't run
Latitude 7420
Hi, I have a Latitude 7420 laptop that's out of warranty and I can't turn it on. I don't have the original charger for this laptop, and I've been looking in forums to try and figure out what the problem might be. When I try to turn it on, there's no indication that anything has powered up; neither the power button nor any other lights seem to illuminate. Since I can't even turn it on, I can't test it with an external HDMI cable to see what's wrong.
I've been searching these forums and haven't found anything about a common problem.
If anyone has any ideas or can help me, I would really appreciate it. Thanks!
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anne_droid
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1.2K Posts
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November 3rd, 2025 10:22
Hi
What charger is actually being used?
Latitude1234
1 Rookie
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1 Message
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November 4th, 2025 08:19
@anne_droid hi I create a new account
the charger is a 5440 latitude 65w
anne_droid
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1.2K Posts
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November 4th, 2025 10:23
Hi
Have you considered a 90 watt DELL official charger?
ivy946harriet
1 Rookie
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2 Posts
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November 10th, 2025 12:52
Hello,
Have you performed a 30-second hard reset by holding the power button with all cables and the battery disconnected, and are you certain your non-original USB-C charger is rated at $65\text{W}$ or higher?