Dell Inc. Latitude E6410
OPERATING SYSTEM Microsoft Windows 10 Pro (64-bit)
Version (Build) 2009 (10.0.19042)

Hi everyone. I have a significant issue with my Dell. I'll go in chronological order.

On the 20th of March a Windows update was completed.

I have an additional TV monitor setup off of my Latitude. After the Win update, the generic monitor display on the Latitude would no longer work. However, on startup, the Dell logo would appear and then after that, the blue Windows icon, but after the Windows icon would stop as bootup continued, the laptop display would shut down and the external TV would kick in. This renders the laptop useless for work away from my TV. I'm tied to it because my laptop monitor is off. Detect display did not work, nor did extend or clone displays.

In my Intel Graphics Control Panel, only the TV display was recognized whereas the generic Latitude monitor was also previously.

I reinstalled the graphics driver through the device manager and rebooted.

I got my laptop monitor back and working, but now my TV monitor was down.

I went to open the Intel Graphics Control Panel, but it was gone. When right clicking on the desktop, it had vanished from the list. Going to display settings, again, detect displays did not work.

I went back into the device manager and the display adapter had also vanished. The only thing I have for a display in the device manager is Generic PnP monitor - Device Migrated 2021-03-20 - the day of the Windows update.

So that's about it. I'm stuck without a TV and could use a little help.

Image of control panel.

Thanks, everyone.