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October 31st, 2021 12:00
Latitude E6420 Integrated Webcam Problem
I came across this topic in the Read Only forum, but the links don't work anymore. I installed Dell Webcam Center on my E6420 running Windows 7, but when I try to use it, I'm told,
"No supported webcam driver detected. Please install the webcam driver using the Dell Resource CD and launch Webcam Center again."
I bought my laptop used and there was no Resource CD with it. Where can I get the driver?
My Yes, I know it's out of warranty, but I still need the driver.
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Mary G
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20.1K Posts
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October 31st, 2021 13:00
Drivers are here-- Support for Latitude E6420 | Drivers & Downloads | Dell US
But webcam center is a software item that is not supported anymore. See this-
Solved: Dell Webcam Central, link, articles, FAQ - Dell Community
You can buy an external webcam if the camera doesn't work.
Edit your post to remove the tag. That's not allowed on this public user to user forum.
TheOldyellr
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October 31st, 2021 14:00
Too bad drivers are no longer available. But I did follow the second link and downloaded and installed Dell Webcam Central for Tablets. It works but does not have the fancy features of Dell Webcam Center, for which I can't get the driver. Note the difference, Dell Webcam Center and Dell Webcam Central. I see that Dell Webcam Central was in the original configuration of my laptop, so I would have the driver, while Dell Webcam Center is a third party app for which I can't get the driver.
As for posting my Service Tag number, I was asked for it via the private message bot and added it, but can no longer edit my post to remove it. But it's of no use to anyone else anyway because it's out of warranty. Thanks for your help.
ieee488
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October 31st, 2021 19:00
See if this is what you are looking for : https://www.dell.com/support/home/en-us/drivers/DriversDetails?productCode=inspiron-1525&driverId=290M9
TheOldyellr
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35 Posts
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October 31st, 2021 20:00
Nope, many of the drivers I already had, but nothing to make Dell Webcam Center work.
TheOldyellr
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35 Posts
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November 6th, 2021 07:00
In the end I ended up removing Dell Webcam Center, making do with Dell Webcam Central. It appears that the driver for Dell Webcam Center had been removed from the universe. If anyone finds it, let me know.