3 Posts

1213

July 31st, 2022 07:00

Latitude E6540's AC Adapter slows my CPU

I have Dell Latitude E6540, 4th Gen, 2.80 Ghz CPU Core i7.

I've been using it for 2 years, at the beginning I used to work with the laptop with the ac adapter plugged-in and without the battery. and It was working very well.

When the battery is not plugged in the CPU is so slow like it goes to 0.30 Ghz, and the laptops turns to be so slow and lagging too much, but once I put the battery on, the CPU speed goes right away to it's normal range.

 

WhatsApp Image 2022-07-31 at 14.44.52.jpeg

also now, when I try to turn on the laptop with the battery plugged in, after the Windows icon, the screens goes like as in the image bellow:

Then after a while it turns off by Itself

 


WhatsApp Image 2022-07-31 at 14.44.50.jpeg

 

There's also this Error message that pops out every time i turn the laptop on

 

 

 

These are the AC Adapter and the Battery i'm using:

Battery Image - Click Here

Ac Adapter Image - Click Here

Ac Adapter Image 2 - Click Here

NOTE: The battery doesn't charge, like sometime it does, sometime it doesn't, like at the moment it's charging, but it's been plugged for days, but not charging.. Weird.

Please, I would like to figure out which one i need to change, the adapter or the battery.

Thank you.

12 Elder

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31K Posts

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153.7K Points

July 31st, 2022 08:00

The adapter is the first problem -- if it's not recognized, the system will run at low speed all the time. If a new OEM adapter is not recognized, the DC jack is the next suspect. One of those two usually solves the problem. If not (but keep reading) the mainboard is the issue.
Given the video artifacts, it could well be your mainboard is on the way out as well -- and given the age of the system, you may want to consider whether it's time for a new system altogether. Pile on the cost of an adapter, jack and mainboard and a replacement system may be a better use of the funds.

12 Elder

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31K Posts

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153.7K Points

July 31st, 2022 08:00

A new OEM adapter is first. If it's not recognized either, the DC input jack is next. If that doesn't get the adapter recognized (or those evident video artifacts continue), it's a mainboard.

3 Posts

July 31st, 2022 08:00

Thank you for your reply,

So Neither I will have to change the OEM adapter or mainboard,

is that what you're trying to say?

3 Posts

July 31st, 2022 11:00

That is truly helpful!! thank you so much. You made it all clear!

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