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June 23rd, 2020 01:00
Latitude E7470 battery issue.
Hello all!
So a couple of months ago I replaced my battery (a Dell 55wh j60j5), with another one I purchased online. My original battery lasted for a year, give or take, so as expected the battery would need replacing. However the new battery I have already needs replacing (the flashing orange is occurring, as well as I have to keep it plugged in, in order for it to function). I assume a 3-month battery life is not normal. A reason this might have been the case is I rarely shut down my laptop instead I just use the power button to turn it off. Just curious before I purchase another battery is there anything that I can do, to prevent/fix this issue.
Kind Regards,
Jayden
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Mary G
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20.1K Posts
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June 23rd, 2020 08:00
Lots of fakes with batteries. If you cannot buy a battery from Dell or Dell Parts, remove the bad battery and use the adapter alone. A real battery should last 18-24 months.
https://www.dell.com/support/article/en-us/sln128667/dell-laptop-battery-frequently-asked-questions?lang=en