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2 Posts
0
3557
November 24th, 2019 03:00
Latiude E7250 touch pad freezes
Hi,
I have a Latiude e7250 with a new Windows 10 installation, where the touch pad freezes after short usage (the cursor does not move after a few seconds). It works again after lifting the finger from the pad, but this gets very annoying while working. Otherwise the pad and keys seem to work fine. Also using a USB mouse does not produce this problem.
I found this thread with a similar problem:
Turning off the gestures or turning the touch pad off and on again in BIOS like suggested there does not work.
I also tried downloading the latest touch pad drivers from the DELL site, which did not help. The other thread also mentioned the 'Intel HID Event Filter' driver, but I couldn't find a version compatible with my model.
Do you have any other ideas what could help?


tidreyer
2 Posts
0
June 17th, 2020 23:00
Sort of. It was "resolved" by returning the Laptop to the vendor and getting an HP Laptop instead...
courtlandkevin
1 Message
0
May 21st, 2020 06:00
did you ever resolve this, as I have the exact same problem.