Latutude 5420 locking while using it within 1 minute (using multiple screens)

Question

This appears to be the express sign-in doing this.  discribtion says its a proximity sensor, but it appears to be a stare sensor. Our users tend to have laptop + 2 extra monitors, when you use the other monitors it seems to lock, since you tend to use the larger screens 95% of the time this is a major problem, turning what on paper seems a great feature into garbage. Is there a solution to this or do we have to disable the lock on walk wake away feature.

PUClientAdmin · Accepted Answer

The issue is with the proximity sensor. Open the dell optimizer and turn off the proximity sensor settings - https://www.dell.com/support/kbdoc/en-us/000130242/proximity-sensors-and-walk-away-lock-functionality-may-report-the-system-locking-to-quickly

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