9 Legend

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16.1K Posts

May 5th, 2020 14:00

Was it a Dell Data Wipe you done? Sounds like you need to Download a Windows 10 ISO, make a Bootable USB, then Clean Install and then use Dell Command Update to install all the system drivers. See here for more details:

https://dellwindowsreinstallationguide.com/windows-10/

1 Rookie

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2 Posts

May 5th, 2020 23:00

yes it was a dell data wipe.,,

and should i follow all the steps in that link?

9 Legend

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16.1K Posts

May 6th, 2020 07:00

Yes, you will need to use another computer to download the ISO and make the Bootable USB as the one you are wanting to fix has no OS.

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