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1 Rookie
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2 Posts
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60
September 4th, 2023 07:20
no bootable device when storage connected
Dell 5490 does not power on when M.2/SSD/HDD is connected to the board. As soon as the drives are removed the laptop starts up and displays no bootable device found. Tested all drives and bought replacement drives. problem persists. Tried different RAM as well. Stays on black screen when drives are connected.
Found a similar problem on YouTube(https://youtu.be/NdMPENnVAHU?si=h6G24MBb6eb6HuHS) but the fix did not work for me.
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ann_droid
2 Intern
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508 Posts
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September 4th, 2023 10:13
Hi
https://www.crucial.com/compatible-upgrade-for/dell/latitude-14-(5490)
Could the SSD be of the wrong type??
Otherwise it may well be a Main Board issue.
stewartcraig
1 Rookie
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2 Posts
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September 4th, 2023 12:01
@ann_droid Hi, I've tried 2 different m.2's and 2 different SSD's. It feels like when a drive is connected there is a short to ground or something