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March 10th, 2021 03:00

No start up

I have a Latitude e6540 with the i7-4810mq. Plug it in and the power button illuminates and the power led on the outside stays lit. Press the start button and a little blue dot next to the caps lock button comes on for a half a second but nothing else happens. The DVD drive works but the computer does not power up. Had a computer person look at it and he said it was doa. He said it's probably the motherboard. What motherboard is the correct one? . I need help and am on a tight budget. 

9 Legend

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33.4K Posts

March 10th, 2021 03:00

This is listed as compatible based on your service code, by the Dell parts people.

Refurbished Dell OEM Latitude E6540 Motherboard VPH0Y (parts-people.com)

4 Operator

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6.2K Posts

March 10th, 2021 04:00

Welcome to the Dell Community   @Nhanced 

Hold down the “ D “ key and power-on.

The laptop should go through an LCD test of solid White, Red, Green, Blue and Black 2 or 3 times.

After completion it should try to automatically boot 2 or 3 times.

If it does not boot, then the next thing would be to disconnect the BIOS/CMOS battery.

Dell Latitude E6540 Owner's Manual:

https://www.dell.com/support/manuals/en-us/latitude-e6540-laptop/late6540_om/working-on-your-computer?guid=guid-9ccd6d90-c1d1-427f-9e77-d4f83f3ad2b6&lang=en-us

Disconnect the AC adapter and remove/disconnect the “Main” battery.

Disconnect the “Coin-Cell” battery.

Connect ONLY the AC adapter for 5-10 seconds.

Then disconnect the AC adapter.

Connect the “Coin-Cell and Main” batteries ONLY.

Turn the laptop over and open the lid.

NOW connect the AC adapter.

It should try to automatically boot 2-3 times.

Post your results.

Best regards,

U2

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