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March 8th, 2025 20:13
Performance issue
I bought my Dell Latitude 5540 laptop last July. It was working absolutely fine. It has 24GB RAM and13th Gen Intel(R) Core(TM) i5-1335U 1.30 GHz. I had its USB type C charger working well until it burned up 3 months later. I bought another Dell charger but and it charged it just fine. However, now whenever I take it off the charger it starts lagging and the video apps lag terribly that the videos don't work well. I've tried everything. I updated the BIOS, I adjusted the power options for best performance plugged in and out. But nothing seems to work. Please HELP.
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DELL-Jesse L
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March 19th, 2025 09:16
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.