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866

May 7th, 2019 11:00

Please help

My Dell latitude d630 is having a bit of issues. It started with a black screen on startup. The laptop actually boots cause it plays the sound indicating that it has loaded the desktop. I tried the simple procedure for solving  a black screen of death problem. It works sometimes. It started the problem again and this time I unmounted the pc and reseated the RAM. Now I powered it on, it just shows a white screen, doesn't boot and then goes off after some seconds... Please I seriously need help. 

6 Operator

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6.2K Posts

May 8th, 2019 07:00

@KingsleyDev 

Sounds like the LCD panel has gone bad.

That model it is not hard to replace the LCD panel.

You can find replacements on eBay for under $30.

https://www.ebay.com/sch/i.html?_from=R40&_nkw=Dell%20D630%20lcd&_sacat=0&LH_PrefLoc=1&_sop=15&_udlo=21&_udhi=30&rt=nc

Dell™ Latitude™ D630 Service Manual:

https://downloads.dell.com/manuals/all-products/esuprt_laptop/esuprt_latitude_laptop/latitude-d630_service%20manual_en-us.pdf

Regards,

U2

6 Operator

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20.1K Posts

May 7th, 2019 14:00

That model laptop is 12 years old. The best solution is to remove the hard drive, recycle the laptop and buy a new one. Laptops do not normally last 12 years. You took good care of it!

6 Operator

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6.2K Posts

May 8th, 2019 03:00

Welcome to the Dell Community  @KingsleyDev 

Do you see the DELL splash when powered on???

Have you tried to attach an external display???

Best regards,

U2

@Mary G they are old but we Refurbish hundreds every month.

May 8th, 2019 07:00

The Dell splash screen doesn't come up. The backlight comes on but the screen is black. No picture is displayed but it plays a sound indicating that the desktop menu has loaded. It works on an external monitor .

@U2CAMEB4ME 

May 8th, 2019 09:00

Thanks man! I've opted to change the display. 

 

@U2CAMEB4ME 

6 Operator

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6.2K Posts

May 8th, 2019 09:00

Your very welcome @KingsleyDev 

U2

May 8th, 2019 15:00

Thanks a lot. I've had it fixed. The display panel was bad as you said @U2CAMEB4ME 

6 Operator

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6.2K Posts

May 8th, 2019 16:00

Your very welcome @KingsleyDev 

To help others please mark my post as the solution.

U2

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