Welcome to Dell Social Media Support for TechnicalSupport and After Sales inquires.
I'm your Support Assistant. I see you are looking for technical assistance. If you need our help, you can start a private message with us and we will be happy to assist you.
I did it and it went to solid screen several times but when it was trying to boot I heard a beep sound and turned off and at the same timed it turned off ac adapter and I need to unplug it from socket and plug back.
DELL-Cares
Moderator
•
27.6K Posts
0
October 31st, 2021 02:00
Welcome to Dell Social Media Support for Technical Support and After Sales inquires.
I'm your Support Assistant. I see you are looking for technical assistance. If you need our help, you can start a private message with us and we will be happy to assist you.
U2CAMEB4ME
4 Operator
•
6.2K Posts
1
October 31st, 2021 03:00
Welcome to the Dell Community @Helix-Wilcox
Hold down the "D" key, push the power button, release the power button, wait 2-3 seconds and release the "D" key
The laptop should go through an LCD test of solid White, Red, Green, Blue and Black 2 or 3 times.
After completion it should try to automatically boot 2 or 3 times.
Post your results,
U2
Helix-Wilcox
2 Posts
0
October 31st, 2021 21:00
Hey U2,
I did it and it went to solid screen several times but when it was trying to boot I heard a beep sound and turned off and at the same timed it turned off ac adapter and I need to unplug it from socket and plug back.
Thanks for your response
Helix
Parth Koli
1 Rookie
•
1 Message
0
July 2nd, 2024 03:38
@U2CAMEB4ME brother it did the LCD test 2-3 times but it just turned off immediately after completing it