4 Operator

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11.1K Posts

April 19th, 2021 08:00

Could be hardware issue.

Did you run Dell Diagnostics?

5 Posts

April 26th, 2021 02:00

Yes, but no problems were detected, I uninstalled all the programs installed later and then reinstalled, the problem occurs while I use Visual Studio 2019

5 Posts

April 26th, 2021 08:00

This situation happens after a while from the liting on average 5-10 minutes, then I try to restart and even in the BIOS you see sometimes, then it happens that I turn off a few minutes and rekindle, the phenomenon does not recur immediately but only after a few minutes

10 Elder

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30.5K Posts

April 26th, 2021 10:00

That sounds like a heat-intolerant faulty chip in the display -- but it's not repairable short of replacing the screen.

 

5 Posts

April 27th, 2021 01:00

Okay, I guess there is nothing that can be done to prevent this situation

5 Posts

May 3rd, 2021 08:00

I used the pc for about an hour after which the problem appeared, but by pressing windows + p and selecting only the second screen and then repeating but selecting only the pc screen the problem disappeared ... so I know that it is precisely the problem of heat

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