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July 18th, 2021 13:00
Service tag installtion error, Battery issues
Hi,
I'm facing a weird problem with dell latitude 3450 after installing brand new original battery. When powering on in displays following error message.
WARNING: If a Service Tag was just installed, you will need to shut the system down and unplug the AC adapter if present. Re-insert the AC adapter and power on the system to allow for proper functionality.
WARNING: The battery cannot be identified.
This system will be unable to charge the battery.
I even force updated bios to latest version, still didn't help.
But when I removed the battery, with direct connection all operations works normal.
Is there any issues with battery?
please help me!!!!
Thanks
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JOcean
11 Legend
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12.6K Posts
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July 18th, 2021 15:00
There are probably issues with the battery. At approximately 4 years old the battery could be due for replacement. Run diagnostics (F12 immediately at boot) and watch for any battery error messages.
Maal_mitta
2 Posts
0
July 18th, 2021 17:00
here are the results