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March 29th, 2023 08:00

Dell Linux Laptop Ordering Experience Needs Fixed


For the XPS laptops, which are excellent by the way, I'd like to point out how terrible it is to order with Linux - for whatever reason, the base XPS 13 isn't even listed on anymore, and for the XPS 13 Plus, selecting configuration options changes Ubuntu back to Windows. I shouldn't have to fight with your order page to configure a system. Sure, some configs might be out of stock -- fine. Please let us backorder them. I shouldn't have to guess and check if I can order it with Linux at a certain configuration. Let's not pretend the config is incompatible. Why can't I select the best i7 and 32GB of RAM on a Linux machine? Please fix this. I'd also love to see the XPS 13 added to this page, and Ubuntu become an option on the XPS 15 and XPS 17. I currently have a Precision 5540, but the XPS line is far more affordable and I'd love to buy one of those devices with Linux pre-installed and supported. (I've had great experiences with ProSupport Plus, and try to buy it every time for my machines).

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