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December 19th, 2022 07:00

Get certified OEM version of Ubuntu 20.04 for G15 5511

Dell G15 5511

Dell G15 5511

Does anyone know if it is possible to get the certified Ubuntu 20.04 LTS 64 Bit oem image for the Dell G15 5511? Here is a link to the hardware certification page: https://ubuntu.com/certified/202103-28819.

I bought this laptop with Windows 11 and then installed Ubuntu 22.04 in a dual-boot config. The NVIDIA drivers don't install or work properly, meaning I can't install cuda or use the GPU for machine learning. 

The oem version was tested with 20.04 LTS, running the 5.10.0-1023-oem kernel. Anyone know how to get a copy of that?

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6.1K Posts

December 19th, 2022 09:00

Hi @Peaberry Vermont welcome to this free user-to-user Alienware laptop discussion forum. 

Support for Dell G15 5511 Drivers & Downloads includes the Ubuntu 20.04 LTS 64-Bit operating system. 

Please click on @DELL-Cares and send Private Message to request assistance on how to get Dell's custom Ubuntu image. @DELL-Jesse L   

Solved: Upgrade to Ubuntu 22.04 DELL XPS 9315 - Dell Community 

Dell OEM support ubuntu 20.04 lts - Dell Community 

How to Install Ubuntu Linux on your Dell Computer | Dell US 

Download Ubuntu Desktop | Download | Ubuntu 

1 Message

February 16th, 2023 08:00

Hi, I am also facing the same issue,

But I am using DELL G15 5520(RTX 3050) and Ubuntu 20.04 and below is the link for hardware certification

https://ubuntu.com/certified/202112-29798

I contacted the DELL Technical Support team but they refused to give support for Ubuntu.

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