I also have this issue with 13.10 (Haswell, 9333). There's almost too much static to listen through headphones, and when there isn't any playback I hear a lot of noise at the same frequency as the coil whine.
I have a Dell XPS13 (9333) which came with Windows pre-installed. I installed Debian and I have that problem when I use it, but not when I use Windows.
I know this laptop is shipped with Ubuntu and hence I should try it, but I don't want it. In any case, I couldn't find any patch intended to fix this issue and other people with the dev edition confirmed this bug.
Can we expect something from Dell? The background noise is really annoying.
It is definitely the software issue, I have dual boot on Dell XPS 12 Haswell (XPS 12 9Q33) with Win 8.1 and Ubuntu 13.10 and on Windows this issue doesn't exist. The noise is only heard when there is no audio playback or if volume is not mute.
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1252733/comments/34. Here few instructions, the power saving mode will otherwise bring the noise back.
Things are not perfect yet, there are still annoying pop noises (boot, shutdown, power saving), but definitely better. I wish Dell payed more attention to this.
carloseg
6 Posts
0
January 29th, 2014 12:00
Hi,
I have a Dell XPS 13 - Hashwell and I installed Ubuntu 13.10 from zero. The headphone works fine.
carloseg
6 Posts
0
January 29th, 2014 13:00
I've no idea. I received my laptop and I immediately installed Ubuntu 13.10.
I hope you fix your problem!!
multijoy
8 Posts
0
January 29th, 2014 13:00
That's interesting, I wonder what I installed that caused the issues?
Time tor a rebuild!
dvelyk
3 Posts
0
February 1st, 2014 23:00
I also have this issue with 13.10 (Haswell, 9333). There's almost too much static to listen through headphones, and when there isn't any playback I hear a lot of noise at the same frequency as the coil whine.
multijoy
8 Posts
1
February 2nd, 2014 00:00
Turns out this is a hardware issue. I've just had the daughterboard replaced under warranty, and all is well.
kfnmpah
1 Rookie
•
42 Posts
0
March 5th, 2014 06:00
I think it's a software issue.
I have a Dell XPS13 (9333) which came with Windows pre-installed. I installed Debian and I have that problem when I use it, but not when I use Windows.
I know this laptop is shipped with Ubuntu and hence I should try it, but I don't want it. In any case, I couldn't find any patch intended to fix this issue and other people with the dev edition confirmed this bug.
Can we expect something from Dell? The background noise is really annoying.
sigman.pl
10 Posts
0
March 24th, 2014 15:00
It is definitely the software issue, I have dual boot on Dell XPS 12 Haswell (XPS 12 9Q33) with Win 8.1 and Ubuntu 13.10 and on Windows this issue doesn't exist. The noise is only heard when there is no audio playback or if volume is not mute.
kfnmpah
1 Rookie
•
42 Posts
0
May 16th, 2014 13:00
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1252733/comments/34. Here few instructions, the power saving mode will otherwise bring the noise back.
Things are not perfect yet, there are still annoying pop noises (boot, shutdown, power saving), but definitely better. I wish Dell payed more attention to this.