sadly, Dell don't answer about this questions, and we have nothing to do with it :(

I have contacted Alps, and they say Dell needs to release the driver, and not them.

I hope Dell will do something about this..

(I'm at the same problem)

Hi dturvene,

Welcome to the Community.

Alps TouchPad

Release Date:  07-06-2011

Version:  A04 7.1209.101.204

Dell has not released a driver that is compatible with Ubuntu. The operating systems that are compatible are:

Windows 7 32-bit, Windows 7 64-bit, Windows Vista 32-bit, Windows XP

May be you will have to wait for the protocol from ALPS for this touchpad.

Please update us with the results.

Thanks and regards,

Dell_Henry_Rajamanickam

Dell Social Media Responder

http://www.facebook.com/Dell  

http://www.twitter/#%21/dell

we want a human response!!

always we get "touchpad driver is not available for linux" and some more not useful things.

i've contacted ALPS and they said its dell's responsibility.

so please, give as for once a USEFUL answer!

There's an effort to reverse engineer the N5110 ALPS driver but it has stalled.  Apparently, the driver protocol is new and, unlike the prior ALPS protocols,  does some direct I/O with the device so there are limited traces.  ALPS is completely non-communicative on the protocol and Dell is a dead end.  Whether this new ALPS driver protocol is an attempt to shut-out any non-M$ products or just poor coding is unclear.  I'll carry on with Dell Customer Support directly, but I'll be very cautious of Dell systems in the future.

We want answers dell , you dell have the worst customer service ever :( :( :(  

@  DELL-Henry R : We Bought The Laptop From Dell Not From Alps , So It's Your Responsibility Dell To Release The Driver And  I Don't Care How You Release it Without Alps Protocols Because It's Not My Business It's Yours !!!!!

I Don't Remember When I Bought The Laptop That You Mentioned Anyway That ( It Will Work Only On Windows !!!! )

So It's My Right To Have The Drivers I Need  Immediately By Any Means  !!!

I'm Waiting For Your Response

Hi  dturvene,

I am sorry that you are having trouble finding the Driver for the touchpad. The inspiron N5110 was designed and tested only on Windows. So we do not have the Ubuntu Drivers. In our Driver Download page it mentions the operating systems for which Drivers are available.

Thanks and Regards,

Dell_Henry_Rajamanickam

Dell Social Media Responder

http://www.facebook.com/Dell  

http://www.twitter/#%21/dell

@DELL-Henry  I own a dell latitude e6530 with the same alps touchpad issue.

Acording to dell specsheet www.dell.com/.../Documents~Dell_Latitude_E6530_spec_sheet.pdf.aspx found on the e6530 page (www.dell.com/.../pd) ubuntu is part of the supported os list.

Therefor, I really think you should do something about this missing driver for ubuntu !

@ DELL -Henry : So What About That , Can You Deny This , Ubnutu Support Is Mentioned In Your Own Specsheets !!!

So Saying That You Only Support Windows  After We Bought Your Laptop Called Deceiving !!!

(Sorry for this, I just had to!)

We know all that, we want to know why there is no driver.

The web is full of  people looking for a driver, you have a support forum for Linux, but you don't actually support.

I've contacted Alps, and they said its your responsibility, so why aren't you developing it?! You are a HUGE company, and I'm sure you could develop it.

If not, I'm sure on one more thing:

I WILL NEVER BUY ANOTHER DELL, AND RECOMMEND EVERYONE NOT TO BUY!

Just because you so love OUR money.

SO PLEASE, CALL A MANAGER TO SEE THIS SO WE COULD GET A GOOF ANSWER, AND NOT THAT AUTOMATIC ONE.

Have a nice day.

P.S

Henry, I'm not mad at you.. I'm mad on the manager who don't want to develop the driver :)

customer ignorance is what really DELL good at

Tip For Non-Dell Consumers : Don't Buy Dell Product !!! They Will Simply Ignore You !!! , Look at us , we have been suffering for a full year waiting for one simple driver but they just ignore us , they treat us as we were BEGGARS !!!

even thoughts we demanding our very rights :(   !!!!!!!!!!!!!!!!!!!

Really Shame on you Dell .

Someone actually succeeded to hack a alps driver for linux on dell latitude e6430

See http://www.mail-archive.com/linux-input@vger.kernel.org/msg00808.html

For testing porpose, download his git tree and build the psmouse module :

cd drivers/input/mouse/

make -C /lib/modules/`uname -r`/build M=`pwd` psmouse.ko

(as root) rmmod psmouse

(as root) insmod ./psmouse.ko

xinput list

It's actually working on my e6530

No thanks to dell ;)

"sudo insmod ./psmouse.ko" gives me an error... it did disable my touchpad and it wasn't showed on xinput list, but after reboot, all was the same and xinput list showed "generic PS/2 device".

any one knows whats the problem? :(

past the error message

sorry i'm not quite well-versed enough in git to get out of the gate on this. could you please shortcut me to the exact command/method to "download his git tree"?

thanks,

e.l.

Don't blame Dell guys .... Just because it is listed as "supported" does not mean that it works perfectly out of the box with every distribution. I bought my Precision with Windows 7 just like I have bought other pc's from Dell fully knowing I won't get any help from them, nor should I as they were not sold with a Linux Distribution.

Have you tried this ? en.community.dell.com/.../20215085.aspx

Download: www.dahetral.com/.../file

Install as explained here: bugs.launchpad.net/.../227

It worked for me with Linux Mint 13 MATE as I described on a M6600. So the driver is not just for certain Dell products.