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24625
May 24th, 2007 07:00
Latitude D820: Fingerprint reader not present?
Hello!
I recently bought a Dell Latitude D820 that came with a fingerprint reader and Windows XP Home pre-installed. However, I didn't even run XP and immediately installed Ubuntu 7.04 on it.
I have been trying to get the fingerprint reader driver working, but I found out, that there is no such entry for a fingerprint reader in my "lsusb" output.
My friend, which owns a Latitude D620 for a few months now, also has a fingerprint reader in it and "lsusb" command on his Ubuntu 6.10 shows him the entry for the reader.
And so my question is: does that mean that the hardware is malfunctioning and that I should ask for Dell's assistance? Or is there anything else I can do? If I still had XP installed, I'd test it there, but I don't.
Thanks in advance for your replies!
Message Edited by triceo on 05-24-2007 03:27 AM
I recently bought a Dell Latitude D820 that came with a fingerprint reader and Windows XP Home pre-installed. However, I didn't even run XP and immediately installed Ubuntu 7.04 on it.
I have been trying to get the fingerprint reader driver working, but I found out, that there is no such entry for a fingerprint reader in my "lsusb" output.
My friend, which owns a Latitude D620 for a few months now, also has a fingerprint reader in it and "lsusb" command on his Ubuntu 6.10 shows him the entry for the reader.
And so my question is: does that mean that the hardware is malfunctioning and that I should ask for Dell's assistance? Or is there anything else I can do? If I still had XP installed, I'd test it there, but I don't.
Thanks in advance for your replies!
Message Edited by triceo on 05-24-2007 03:27 AM
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esoterica
35 Posts
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May 25th, 2007 08:00
esoterica
35 Posts
0
May 25th, 2007 08:00
triceo
3 Posts
0
May 25th, 2007 09:00
Could you, please, supply your output of "lsusb" command run on Ubuntu 7.04?
I think my problem is that the device is not even *present* on the bus, so I cannot even try to make it working.