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3 Posts

135421

May 8th, 2015 06:00

many XPS 13 2015 Developer Edition issues

I've relied on Ubuntu 14.04 installed on the 2013 XPS 13; everything has worked reliably.

I recently received the 2015 XPS 13 edition with Ubuntu 14.04 pre-installed, and encountered many problems:

  • the trackpad jumps to random screen locations and freezes
  • Chrome reports WebGL isn't supported, even with the GPU blacklist and sandbox disabled
  • both Ekiga and Linphone crash when making H.323 or SIP calls
  • Antimony's Qt/GL window shows framebuffer garbage
  • update/upgrade failed during install, and required multiple iterations of apt-get -f to repair
  • make recovery media failed during install

This system just shipped, and came with the A03 BIOS.

I'm starting a thread because this is so many things wrong it doesn't fit into a single issue; I suspect there's a common driver or firmware origin that links them.

36 Posts

May 12th, 2015 04:00

Super+A software updater should only find one match.

Under Settings... Additional Drivers you should be able to select them.


Worked for me.

36 Posts

May 12th, 2015 05:00

Hi Barton, could you please also consider

en.community.dell.com/.../20761601

for this knowledge base (and possibly a bug tracking system).

Looks like the initial setup process is not robust enough to cope with some real-world issues.

In my case it might have been initial problems to connect to my wlan router.

After that I was left with automatically booting into a locked oem account I had no control over.

That did not even allow me to cut a dell recovery media.

Local support has never heard of this issue.

I was only able to proceed because I was able to guess the trivial oem account password.

Excuse any typos as I am typing with Bounce Keys on due to keyboard and pointer bounce issues still present in 15.04.

Thanks for listening!

9 Technologist

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537 Posts

May 12th, 2015 07:00

Hi @Anaran,

Thanks for the input.  I will make sure the team sees this and I apologize for the hassle!

Thanks,

Barton

36 Posts

May 12th, 2015 10:00

Hi @Anaran,

Thanks for the input.  I will make sure the team sees this and I apologize for the hassle!

Thanks,

Barton

Thanks!

6 Operator

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783 Posts

May 12th, 2015 16:00

@Community,

We've been able to publish a document which includes a download for the touch pad concern. See below:

http://www.dell.com/support/article/us/en/19/SLN297219/en

This document will be included in the knowledge base that Barton George mentioned.

36 Posts

May 12th, 2015 17:00

@Community,

We've been able to publish a document which includes a download for the touch pad concern. See below:

http://www.dell.com/support/article/us/en/19/SLN297219/en

This document will be included in the knowledge base that Barton George mentioned.

Thanks!

That article states this is only an issue in 14.04.

Others including me have reported to have these issues in 15.04 as well.

Has the Sputnik team not been able to reproduce this problem under vanilla Ubuntu 15.04?

Are there any dell repos for vidid which you are installing packages from?

That might explain why you don't see the issues in 15.04.

Are there any dell repo paths for vivid that users of XPS13 should be adding?

Local support in Munich referred me to

linux.dell.com/.../ubuntu

but that does not seem to be applicable to XPS13 running 15.04.

Thanks for any advice,

39 Posts

May 12th, 2015 20:00

I just received mine (i7/512, DE), and to be perfectly frank I was shocked that they shipped this laptop at all. The trackpad was unusable out of the box. The recovery media software crashed right after I started Ubuntu. Not a great first experience. 

I wiped the drive and did a clean install of Ubuntu 15.04, which I can't even get to run in EFI mode on this notebook. The OS works fairly well for the most part. The trackpad is usable but still has some annoyances which I've more or less smoothed out with synclient options. I also have horrible keyboard repeating issues somewhat frequently, despite running the latest A03 BIOS (it shipped with that). 

The design of this laptop is awesome and I really want to stick this out and wait for some updates to fix these issues (hopefully). I love the screen and the battery life seems good, and it's tiny. However Dell are not making Project Sputnik look very good. This laptop should not have shipped out like this. It was not usable out of the box.

8 Posts

May 13th, 2015 09:00

OK, here is my almost entirely POSITIVE experience with the XPS 13 so far.

First, I installed Kubuntu 15.04 on the machine.  Almost everything works out of the box, except for networking. No issues with sound, touchpad, display, suspend.

After an offline download of bcmwl-kernel-source and DKMS networking was working too, with some caveats (machine was freezing when connecting to my TP-Link router, but not with connecting to the Linksys one).  I now replaced the built-in Broadcom Wifi module with the Intel one (costs less then €20), and networking works out of the box as well (and without proprietary driver!).

Personally I simply wouldn't bother with the Ubuntu LTS version.

May 13th, 2015 11:00

Software & Updates -> Additional Drivers tab

80 Posts

May 13th, 2015 12:00

Ralph - you said you loaded 15.04 and it runs great. I wonder could you get the same benefit by installing & running the 3.19 kernel on Ubuntu 14.04?

If so, this would be simpler, quicker and easier - no need to wipe the disk.

8 Posts

May 13th, 2015 13:00

Yes, that would probably work  I'm just not sure how easy it is in practice to get 3.19 into Trusty.  AFAIK 3.19 is not in backports yet, and I've never tried the mainline kernels, as they're not packaged with the same amount of love as the proper Ubuntu kernels.

Also note that a clean install is really, really fast and easy.

80 Posts

May 13th, 2015 14:00

It took me about 10 minutes to install the 3.19 kernel on my desktop 14.04 system and it runs fine.

Here's what I did - 3 commands:

sudo add-apt-repository ppa:canonical-kernel-team/ppa
sudo apt-get update
sudo apt-get install linux-generic-lts-vivid

I don't know if this is the "correct" way to do it, but it works.

That said, you are right, it is indeed easy to install 15.04 from scratch.

39 Posts

May 13th, 2015 19:00

I got 15.04 booted up into UEFI mode with Secure boot enabled. I followed these directions. www.dell.com/.../en

Unfortunately it does not work if you choose to encrypt your entire volume. I just get put into a grub prompt, and then if i manually boot linux there, I just get to an initramfs prompt. I'm sure I could get further if I had the will power ;)

I re-ran the install, and this time didnt encrypt the volume, just the home folder. Everything works if you follow the above instructions for UEFI mode. 

This is obviously anecdotal evidence, and I've only been using this for about 2.5 hours now booted into UEFI mode running kernel 3.19.0-16, but things seem much smoother. I have not had a keyboard repeat yet, and I don't really know how to explain it, things just "feel" better. It seems more stable. Again, purely anecdotal and very small amount of use so far. But it seems better now than it ever has. YMMV i would think.

 

 

2 Intern

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350 Posts

May 13th, 2015 20:00

I run Ubuntu 15.04 with full disk encryption and secure boot on.

39 Posts

May 13th, 2015 20:00

Any instructions available for that anywhere? I followed the directions for getting UEFI mode running however I am just dropped to a grub prompt after I reboot. If I manually choose a kernel and initrd then boot, it goes through asks me for the disk password, then loads drivers, etc but drops me to an initramfs prompt. Seems like this has something to do with the encryption file system mapping since it works perfectly without FDE.

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